Delivery & Shipping charges

1. Delivery time
Delivery time for standard deliveries within Germany is 48- 72 hours, within the EU circa 7 working days, outside the EU circa 7-10 working days. These delivery times apply to orders placed before 11:00 pm (CET). 

The delivery time for shipments outside the EU is subject to fast customs clearance in the receiving country. We shall not be liable for consequences that are caused by unforeseeable events outside our sphere of influence that prevent us from delivery as confirmed. Once the aforementioned difficulties cease we shall immediately continue with fulfilment of our obligations. Delivery periods shall be extended accordingly.

2. Shipping items
Because of their large size or weight, some items, such as bicycles, are dispatched as shipping items. The carrier will contact you to arrange a delivery date at short notice.

3. Logistics partner
We will pack the items you ordered as fast as possible and hand them over to our logistics partner UPS ready for dispatch. Please note that we have no influence on delays which are caused by UPS. 

4. Shipping costs
The dispatch of lighters abroad is only possible with increased shipping costs. If, for technical or logistical reasons, a shipment is made in several stages, we will of course only charge the shipping costs once. 

5. general terms of delivery 
Unless otherwise stated in the order confirmation, delivery ‘ex works Mannheim, Germany’ is agreed. Delivery is always at the risk and expense of the recipient. Unless otherwise agreed, we reserve the right to choose the mode of transport. The respective import duties must be borne by the customer.